Livebeep OCP, a solution eligible for European Next Generation funds

Digital kit category: customer management

What is Livebeep OCP?

Livebeep OCP is an omnichannel communication platform that allows you to centralize your online customer service, facilitating the management of customer inquiries that will come to you from your social networks and website. You will also have access to teamwork management tools.

If you are looking for these tools, but also want to include customer management functions (CRM) click here.


I want to order my Digital Kit

OCP One


Customer Management

Digital kit: Segment III companies
(0 to 2 employees)
468 per year
Subscription term: 12 months
  • Operators: 1
    (Additional operator: €7 /month)
  • Domain: 1
    (Additional domain: 5€ /month)
  • Leads / conversations: Unlimited
  •  

OCP Plus


Customer Management

Digital kit: Segment II companies
(3 to 9 employees)
804 per year
Subscription term: 12 months
  • Operators: 5
    (Additional operator: 7€ /month)
  • Domain: 1
    (Additional domain: 5€ /month)
  • Leads / conversations: Unlimited
  •  

OCP Pro


Customer Management

Digital kit: Segment I companies
(10 to 49 employees)
1644 per year
Subscription term: 12 months
  • Operators: 15
    (Additional operator: 7€ /month)
  • Domain: 1
    (Additional domain: 5€ /month)
  • Leads / conversations: Unlimited
  •  
VAT and other taxes are not included.
The Livebeep subscription does not include the costs related to the WhatsApp Business solution (optional), which will be directly invoiced by official providers, nor the costs for the automatic translation service (also optional), which are billed on a per-consumption basis (€0.00005/character).

Check all the tools included in your subscription

You may think that offering good omnichannel customer service can be complex, but that won't happen if you have the right digital tool.

General Uses
  • Number of Domains: According to the selected plan.
  • Number of Operators: According to the selected plan.
  • Leads / conversations: Unlimited
  • Contacts and Companies database (custom fields)
  • Technical support by e-mail and call
  • Customized training
  • Shared bookstore
  • Pop - up web ads
  • Corporate mail
  • Predefined and automatic responses for chat and email
Instant messaging integration
  • Instagram DM
  • Messenger
  • Telegram
  • WhatsApp
  • Unlimited account integration
  • No message sending limitation
  • Possibility to integrate your chatbot
  • Simultaneous translation of social media messages
Customer service
  • Email inbox
  • Livechat for pc and mobiles
  • Video call channel in the chat
  • Contact by email and forms
  • Direct link to social networks
  • Chatbot for data capture
  • Appointment and call request
  • Quotation form
  • Multi-language communication window
  • Simultaneous chat and email translations
Technical Support
  • Web site support guides
  • Ticket tracking system
  • Ticket status customization
  • Issue comment panel
  • Create an event in the agenda to organize meetings
Organization of your team
  • Module to create projects
  • Tasks and subtasks module
  • Team chat
  • Video call rooms
  • Notifications
Statistics
  • Conversion of chats and emails
  • Consultations attended
  • Performance and valuation of operators
  • Using the video call channel
  • Chatbot performance

What are you waiting for to try Livebeep?

Try Livebeep free for 10 days with no cards or hassles.

I want to order my Digital Kit