Omnichannel Customer service tool to efficiently help users who contact you via social networks. Enquiries come to one place, and you can answer them from any device.
- Link multiple operators to one number or account.
- Optimise your direct, immediate communications with your customers.
- Connect in any language using simultaneous translation
The possibility of using these tools through a computer screen, and considering that the use of social networks is almost generalized, facilitates their incorporation as omnichannel communication elements in any company. In addition, digital customers investigate your business on different online platforms in search of perceived transparency and trust. Therefore, social networks become very powerful communication tools that allow you to develop a close relationship between your brand and users.
