Omnichannel Customer service tool to efficiently help users who contact you via social networks. Enquiries come to one place, and you can answer them from any device.
- Link multiple operators to one number or account.
- Optimise your direct, immediate communications with your customers.
- Connect in any language using simultaneous translation
The almost generalized use of social networks through a computer or mobile screen facilitates their incorporation as omnichannel communication elements in any company. Digital customers investigate your business on different online platforms in search of transparency and trust. So designing a conversational marketing strategy using social networks will allow you to generate a close relationship between your brand and users.