Social networks

49% of the world's population uses social networks. Provides personalized onminacal customer service. Manage Facebook Messenger, Telegram and WhatsApp chats from a single dashboard.

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Integrate messages from your social networks into Livebeep
Description

Customer service tool to efficiently help users who contact you via social networks. users who contact you through social networks. Queries come to one place and you can answer them from any device.

Features

- Link multiple operators to one number or account.
- Optimize your direct and immediate communication with your customers.
- Connect in any language using simultaneous translations.

Which social networks can you integrate with Livebeep?

Digital customers are hyper-connected, they research your business on different online platforms in search of transparency and trust. Social networks are very powerful communication tools that allow you to develop a close relationship between your brand and users.

Which social networks can you integrate with Livebeep?

  • WhatsApp and Telegram: integrates all the mobile numbers you need. You can assign one or more operators to each number to attend the visitor's or customer's message. Also, if you have an active chatbot on your website, you can configure the bot to attend and solve the doubts that are entered through the chat.

  • Facebook Messenger: As with other instant messaging applications, you can integrate one or several Facebook Messenger accounts into Livebeep to receive and manage chats, assign one or several operators to each account or configure your chatbot to assist those messages.

If you are interested in integrating your instant messaging applications into Livebeep, contact us. We will give you more information on how to register your Facebook account and your mobile number for Telegram and WhatsApp so you can easily attend all chats from the system.


Integrate WhatsApp, Facebook Messenger and Telegram to Livebeep

3 Main advantages of integrating your social networks with Livebeep

Omnichannel customer service
  • Improve your customer service. Answer queries to Facebook Messenger, WhatsApp and Telegram messages from any device.

  • Interact with your social network users through chat. If you need to, with the translator module you can communicate in any language even if you don't speak it.

  • Integrate a personalized chatbot and improve the user experience with immediate attention 24/7.