Technical support software. Online visitors search for solutions in your help guides or contact your customer service. Manage enquiries and issues from a single ticket panel.
Included in Livebeep subscription.
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- Customers solve their issues without help.
- Enquiries are entered into a separate panel.
- You can interact with your customers throughout the process.
It is a technical support platform in the cloud. It stores your customer data in a database allowing you to track interactions and automate the problem resolution process with a ticketing system.