Many companies find it difficult to relate to their audiences. This is because they use channels that are out of date and artificially prolong the response from the company. Some... read more →
Attending customers quickly when interacting through social networks is essential to maintain a fluid and correct relationship with them. Each of them has its own instant messaging, such as Instagram... read more →
Customer service at social networks is now a reality more than consolidated. Many people who have a problem or a question, frequently look for a fast solution using social networks... read more →
Digital customers are very particular and they are interested in innovation. However, everyone likes the classic one-to-one service where we contact a real person, not a bot. Live chat is... read more →
There’s no doubt that email marketing is one of the most effective ways to engage, market your products or services, and retarget your existing customers. Crafting the perfect strategy for... read more →
In a nutshell, email marketing is the art of sending a commercial message using email. Let’s find out how to make your emails unforgettable. Digital marketing is evolving every day.... read more →
The rise of the digital transformation is placing more and more channels at your disposition to offer your company's products and services. As a consequence, if you want to offer... read more →
If you have a SMB, you have probably heard countless times of the advantages and opportunities that the digital transformation offers your business. But have you stopped to read and... read more →
If anything has become incredibly important in the current business world it is customer service, especially service regarding uncertainties, questions and comments in the online ecosystem. It is no secret... read more →