Design an omnichannel strategy: Your customers want to connect with you anytime, anywhere. With Livebeep you will have an omnichannel communication platform for your website, this means that it allows you to concentrate all your company's communications in one place.
You will be able to manage your live chat messages (with the communication widget), email, Whatsapp, Messenger, Telegram, etc; have the option to integrate a chatbots to help you with your customer support; track the behavior of your site visitors with personalized statistics, among other functions.
Livebeep can be integrated with external software. In addition, you will receive personalized attention and flexibility in the configuration of Livebeep to adapt it to your needs.
Chat with your web visitors and help them in real time. Also, during the chat conversation offer to continue by video call.
More information about Live Chat with videocallCentralize your Instagram, Messenger, Whatsapp and Telegram chats in a shared inbox with your web chat.
More information about Social media channelsBuild your own chatbot. Answer questions, submit forms, deliver brochures, play videos, etc. 24/7.
More information about Customizable chatbotBreak the language barrier in your live chats and e-mails by using simultaneous translation.
More information about Simultaneous translationsSolve your visitors' doubts with assistance guides on your website. Manage your customers' queries and incidents with a ticketing system.
More information about Ticketing toolKeep track of your team's time with unlimited free employee accounts. Complies with current regulations.
More information about Time controlOptimize your team's work. Create projects and tasks, track their progress. Use the video meeting room.
Track visitor interactions on your website with your agents (chats, email, etc.) and/or your chatbot.
Use your personalized email account provided by Livebeep to assist your customers with simultaneous translations and ticket tracking.
Help your customers from anywhere with your cell phone. Receive and answer your email messages, chat live with your web or social network visitors in any language with the simultaneous translation module. Don't miss any conversation.
Download the App.
Do you need to integrate Livebeep with another system? Just call us for more details.
All our solutions are eligible for the European Funds to support digitization that are focused, through the Digital Kit, to improve the productivity of the Spanish business fabric, self-employed and SMEs up to 49 employees. This is a unique opportunity to improve your operational processes and the productivity of your company.
Easy to implement, with flexible, customised training and tangible, perfectly amortisable results. With partners like Livebeep it is a pleasure to collaborate, 100% recommendable.
My daily goal in the agency is to optimise the conversion rate and sales of our online clients. After checking all the webchat systems there are, both in Spain and internationally, we decided to implement LiveBeep's solution for our clients. After more than 5 years, we have not changed. Our clients' online stores and websites continue to increase their sales, and LiveBeep's tools work exceptionally well towards this goal; moreover, the service they offer us is impeccable.
Livebeep is the chat system that we hired in 2019 for our ecommerce, and one that has become an indispensable piece for converting leads into customers. In addition, it provides many more features than a simple chat, from marketing tools such as mailings or coupons to other service channels such as video call, among others. It also offers reports and statistics that help tremendously in analysing and making decisions. But what I value most of all is the closeness and speed with which the Livebeep team always deals with any question, suggestion or incident that occurs. I totally recommend it.
We have been working with Livebeep for several years and are very happy with the flexibility and capacity of the tools they have, providing a solution for better, more effective communications with our customers, last but not least highlighting their fast, responsive customer service.
Livebeep is a very easy-to-use platform that gives us the possibility of answering the customer immediately. Having predefined replies makes the communication process even faster and allows us to have several conversations at the same time. We have been able to attract customers through the platform, and close sales in a few minutes. It is clear, concise, and very helpful.
Thanks to Livebeep our company has increased the number of enquiries from our customers considerably. More users contact us because they offer a responsive and efficient system, always backed by their team for any technical consultation. We recommend Livebeep 100% for your ecommerce.
In our Dr. Rozalén Medical and Rehabilitation Centre we are extremely pleased and satisfied with the features of Livebeep, and they are always bringing out new ones as well. Chatting with our patients is essential now that we are advising on COVID-19 tests. In addition, the technical support is very quick. We recommend it 100%.
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