CRM

Improve the relationship with your customers and leads with a personalised follow-up. Centralise your marketing, commercial and financial management.

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Create a closer relationship with your customers and suppliers
Description

CRM software in the cloud. This system allows you to manage in an organised, structured and centralised way the information about your customers and suppliers.

Features

- Offers personalised attention.
- Optimises your processes and resources.
- Streamlines your internal communication.

Why use a CRM?

If your goal is to increase your sales, improve your productivity and have more control, CRM software can help you. It records all contact information, company activity, financials, marketing and sales communications, etc. In addition, your team can include relevant feedback to the benefit of customer service. CRM stores it as an individual record allowing you to have a holistic view of the customer.

3 Main advantages of a CRM

A CRM optimizes your digital transformation
  • Strengthen the relationship with your customers, collaborators and suppliers. Follow up on an individual basis. Centralise your communications. Organise events and videoconferences. Create tickets for your team to resolve any incident or enquiry.

  • Improve your team's internal communication. In the CRM panel, you can include comments, reports on prior assistance and attachment files. In that way, whoever needs it can access the information to get a comprehensive view and manage the customer properly.

  • Know your target audience and segment. Use the filters to find out what sector they belong to, their activity, their country, what stage of the sales funnel they are in, etc.