Chatbot

Reduce direct inquiries to your team by 70%. Provide 24/7 support on your website or social media with a customised chatbot.

Free trialRequest information
Chatbot artificial intelligence
Description

Custom chatbot development. It offers immediate service and support. Serves as a guide answering frequent questions quickly and easily at all times.

Price

- Free chatbot to capture data included in your Livebeep subscription.
- Customised plans with 10, 20 or 30 predefined responses.

View plan rates

Features

- Natural language analysis.
- Guided conversations.
- Multilingualism.
- Co-browsing window to show your products automatically.

Why add a chatbot to your website?

Optimise the work of your operators: the chatbot answers frequently asked questions from users of your website or social networks and your team only steps in when contact with a human being is really needed, otherwise, spending their time on more productive tasks.

In addition, the bot can automatically select promising user profiles and carry out pre-programmed actions: sending offers, delivering catalogues, making referrals to a sales rep...

Which chatbot can I choose for my website?

  • CLOSED chatbot (scripted funnels): the chatbot guides the communication with the visitor. The bot will ask the user questions and offer different options for the visitor to choose from.

    * The questions can be of different types: yes/no, selector, date, text, links, images, videos, transfer to operator, etc.

  • OPEN chatbot (intelligent): the chatbot interprets the customer's enquiries and responds with answers previously uploaded to the answer database. This type of bot includes a closed chatbot for cases where the chatbot cannot interpret the text of the enquiry.

    * Predefined responses can include: text, links, images, attachments, videos, transfer to human operator and provides for the possibility of integrating a product database into the chatbot.


Chatbot types

4 Main advantages of a chatbot

Use a chatbot to enhance the relationship you have with your audience
  • Attends immediately 24/7: Answers an unlimited number of simultaneous enquiries, regardless of the day or time.

  • Facilitates communication with multiple formats: Guided dialogues, multimedia content display window, questionnaires, allows open-ended responses, calls to action, etc. In addition, it adapts to any marketing model and strategy.

  • Optimise the work of your team: The bot refers to them only the enquiries that can become potential customers for the business.

  • Complete integration with external systems: Responds to social media enquiries by integrating the chatbot with major chat platforms such as WhatsApp, Facebook Messenger and Telegram.