Chatbot

Reduce direct inquiries to your team by 70%. Provide 24/7 support on your website or social media with a customised chatbot.

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Chatbot artificial intelligence
Description

Custom chatbot development. It offers immediate service and support. Serves as a guide answering frequent questions quickly and easily at all times.

Price

- Free chatbot to capture data included in your Livebeep subscription.
- Customised plans with 10, 20 or 30 predefined responses.

View plan rates

Features

- Natural language analysis.
- Guided conversations.
- Multilingualism.
- Co-browsing window to show your products automatically.

Why add a chatbot to your website?

Optimise the work of your operators: the chatbot answers frequently asked questions from users of your website or social networks and your team only steps in when contact with a human being is really needed, otherwise, spending their time on more productive tasks.

In addition, the bot can automatically select promising user profiles and carry out pre-programmed actions: sending offers, delivering catalogues, making referrals to a sales rep...

What is a personal data capture chatbot?

Your Livebeep subscription includes a personal data capture chatbot. When a visitor accesses your website, your chatbot will be available and will ask him how it can help him, it will ask for his name, email or mobile number so that you can contact him to answer his query. But better try it out and get to know it from the communication window below.

If you are looking for a customized chatbot you can contact us to tell us what you need and we will develop one that suits your needs.



Which type of custom chatbot can I choose for my website?

  • CLOSED chatbot (scripted funnels): the chatbot guides the communication with the visitor. The bot will ask the user questions and offer different options for the visitor to choose from.

    * The questions can be of different types: yes/no, selector, date, text, links, images, videos, transfer to operator, etc.

  • OPEN chatbot (intelligent): the chatbot interprets the customer's enquiries and responds with answers previously uploaded to the answer database. This type of bot includes a closed chatbot for cases where the chatbot cannot interpret the text of the enquiry.

    * Predefined responses can include: text, links, images, attachments, videos, transfer to human operator and provides for the possibility of integrating a product database into the chatbot.


Chatbot types

4 Main advantages of a chatbot

Use a chatbot to enhance the relationship you have with your audience
  • Attends immediately 24/7: Answers an unlimited number of simultaneous enquiries, regardless of the day or time.

  • Facilitates communication with multiple formats: Guided dialogues, multimedia content display window, questionnaires, allows open-ended responses, calls to action, etc. In addition, it adapts to any marketing model and strategy.

  • Optimise the work of your team: The bot refers to them only the enquiries that can become potential customers for the business.

  • Complete integration with external systems: Responds to social media enquiries by integrating the chatbot with major chat platforms such as Facebook Messenger and Telegram.