Español
Sorry, this entry is only available in European Spanish.
Apr
25
Apr
18
good practices to improve the experience in your ecommerce
Improve the experience in your ecommerce through good practices in your customer service. In the digital age of business, the zero moment of truth in your ecommerce is a process that can last a matter of seconds. With the new subscription models, customers can easily and quickly decide to change... read more →
Apr
11
In just a few years we have seen how WhatsApp has become a primary technology in our daily lives and in the business sector. Some of its many characteristics like ease of use and the direct contact it allows us to make have left us unable to imagine life without... read more →
Apr
05
Sorry, this entry is only available in European Spanish.
Feb
28
If you have an online business you definitely need online customer service strategies. Thanks to them you will be able to improve your service and boost your sales. However, it is crucial that you understand their importance and know how to integrate them into your sales plan. And here we... read more →
Feb
21
Day-to-day business of a logistics company consists in guaranteeing its goods and merchandise arrive in optimum condition and on time from their origin to their destination. Wemight think, therefore, that the most important thing for these companies is the condition and transport of the goods. However, behind these products and... read more →
Feb
10
Albert Einstein noted that in the middle of every crisis, there is a great opportunity. With this spirit in mind, the European Union has designed a 750 billion euro European assistance fund for the Next Generation, the Next Generation EU. This aims to repair the damage caused by COVID-19 and... read more →
Dec
27
Many companies find it difficult to relate to their audiences. This is because they use channels that are out of date and artificially prolong the response from the company. Some companies try to solve this by creating "common questions and answers" pages where customers can see some of their questions... read more →
Dec
07
Attending customers quickly when interacting through social networks is essential to maintain a fluid and correct relationship with them. Each of them has its own instant messaging, such as Instagram dm, Telegram, Messenger, WhatsApp, etc. Consequently, when complying with the above-mentioned premise, we may find ourselves with the added difficulty... read more →
Nov
23
Customer service at social networks is now a reality more than consolidated. Many people who have a problem or a question, frequently look for a fast solution using social networks to make customer service queries. Index of contents 5 key points to provide a customer service on social networks 1.... read more →
