Aug
22
Nowadays chatbots are one of companies' most powerful marketing tools, so it is important to make good use of them and their features. They are tools that deliver great value to your business and are able to be customised to suit the characteristics of your site. Used in the right...
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Jul
24
In the current business and technology climate in which we live, it is important to coordinate our business's social networks with its other content since that can lead us to increase the traffic to our site considerably. This coordination is able to improve website positioning, and is known as Social...
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Jun
26
Last Thursday, 20 June, we had the pleasure of visiting Open Expo Europe Madrid 2019, one of the biggest European-wide conferences and technology fairs about technological innovation. The event brought together more than 3,500 figures in the sector, and in this article we tell you about our experience. Open Expo...
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Jun
07
Are you taking care of your UX? In this new article we want to give you a little more information about how users browse your website, and how to get the most out of it by following these 4 recommendations: Organise your contents It's important to make things easy for...
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May
08
The Help Guides are an interactive Customer Support tool where visitors from your website can quickly find help and answers to questions that may arise. By accessing Assistance Guides, you can create interesting content about your company, product or service, as well as solutions to problems that visitors may have....
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Nov
19
After Single's Day, Black Friday is here! 5 things you should know for this 23th of November In fact, most of the eCommerce have already launched their "Black Friday Sales" with coupons, raffles and discounts campaigns. Black Friday's origins are not clear, as we published in a post before, but it...
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Nov
07
How China's Single's Day had become the best day of online's shopping The Valetine with oneself since 90's Single's Day is celebrated in China every November 11th. In the 90's, it used to be a campus party to celebrate blind dates. In 11/11/11, Alibaba (also known as Aliexpress in Spain)...
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Oct
30
When should we use a chatbot system and when a human contact for our customer service? A misunderstood concept is that chatbots exist to replace the human team in the customer service departments. This will never happen for most businesses. We know that the greatest use of chatbots is to...
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Jul
16
In 2006, the UN declared May 17 as World Internet Day and at Livebeep we take advantage of this day to celebrate the events that have allowed technologies like ours to exist. It is also the World Day of Telecommunications and Information Societies. First of all, let's review the history...
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Jul
06
Improve the experience in your ecommerce through good practices in your customer service. In the digital age of business, the zero moment of truth in your ecommerce is a process that can last a matter of seconds. With the new subscription models, customers can easily and quickly decide to change...
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