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When should we use a chatbot system and when a human contact for our customer service? A misunderstood concept is that chatbots exist to replace the human team in the... read more →
In 2006, the UN declared May 17 as World Internet Day and at Livebeep we take advantage of this day to celebrate the events that have allowed technologies like ours... read more →
Improve the experience in your ecommerce through good practices in your customer service. In the digital age of business, the zero moment of truth in your ecommerce is a process... read more →
En 2006, la ONU declaró el 17 de mayo como el Día Mundial de Internet y en Livebeep aprovechamos este día para celebrar los acontecimientos que han permitido la existencia... read more →
Click to Call is the solution so that your clients can call you, at no cost, in just one click. You can activate it directly in your Livebeep smart... read more →
We're going to apply some basic seduction tricks to your business that you could easily employ on a date. You can literally find most of the advice in any article... read more →
What are the advantages of a Live Chat on my website? And a Click to Call? Immediate customer service has gone from being an added value to being a differential... read more →
First of all, there is a difference that we must clarify: an emoji is not an emoticon. An emoticon is the merger between an emotion and an icon. For example, the... read more →
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Content segmentation is nothing new. In fact, Google and Facebook have great tools to create advertising campaigns with a number of variables to segment content thanks to all the information... read more →
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